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Business model


Schiphol Group distinguishes four core activities: Aviation, Consumer Products and Services, Real Estate, and Alliances and Participations. These activities collectively determine the success of Amsterdam Airport Schiphol as a Mainport and a hub.

Passenger traffic and cargo transport represent the key drivers of Schiphol Group's business model. The development of Schiphol Group's other activities is dependent, to a greater or lesser extent, on this constant flow of traffic. It is crucial that we optimally facilitate air traffic - in other words aviation activities - to keep the process running.

The wide variety of commercial activities at the airport simultaneously serve to elevate the passenger experience and enhance travel comfort. Schiphol Group also offers high-end commercial real estate. In addition, the company has been internationally active for many years. The good returns on these activities allow us to finance in part the necessary investments in large-scale infrastructure projects. Revenues from non-aviation activities are an indispensable source of income since aviation activities are subject to economic regulation and not always sufficient to cover costs.

To ensure we remain Europe's Preferred Airport we have defined four strategic themes that encompass our objectives for the years ahead. The core activities at Mainport Schiphol are linked to these themes. In our operations, we always strike a balance between people, planet and profit.

Read more about the environment in which we operate and about our strategy in the 'Strategy' section.