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Aviation

The Aviation business area operates at Amsterdam Airport Schiphol and provides services and facilities to airlines, passengers and handling agents. Aviation supports an efficient and high-quality passenger and cargo process. It is responsible for the design and layout of the terminal, piers and gates, for the baggage system, managing the airfield and the airport infrastructure and for coordinating safety on the airport aprons, roads, grounds as well as inside the airport buildings.

Sources of revenue

Revenue is derived from airport charges (aircraft, passenger and security-related fees) and concession income from oil companies for the supply of fuel .

Aviation in 2013
  • Record number of 52.6 million passengers
  • Network of 323 destinations
  • 3.2% cargo growth to over 1.5 million tonnes
  • 70MB baggage system fully operational
  • Disruption due to baggage system failure on 3 May
  • Successful summer operations thanks to improved collaboration with partners
  • Limited rise in airport charges as a result of constructive consultations
  • Implementation of the Master Plan begins with Central Security in the non-Schengen area
  • Agreement on new noise enforcement standards reached in Alders Platform
  • Aviation Act in final phase of evaluation

Key performance indicators
Number of scheduled destinations
Passengers and cargo

2013

323

2012

317

IR Rate for baggage handling
(% of baggage delayed)

2013

1.7

2012

1.5

Punctuality of arrivals
(in %)

2013

87.6

2012

86.1

Punctuality of departures
(in %)

2013

81.9

2012

81.2



Key figures

EUR million

2013

2012

%

Total revenue

793

773

2.6

Operating expenses

550

547

0.4

Depreciation

189

163

16.0

EBITDA

244

225

8.2

Operating result

55

63

-13.5

Average fixed assets

2,093

2,100

-0.3

EUR million

2013

2012

%

2013

2012

%

Aviation

Security

Total revenue

521

506

2.9

272

267

1.9

Operating expenses

317

316

0.3

232

231

0.6

Depreciation

152

132

14.7

37

30

21.4

EBITDA

204

189

7.8

40

36

10.1

Operating result

52

57

-8.4

3

6

-49.0